Last updated: July 2026
1. About this Policy
S.P.S Panels Pty Ltd ("SPS Panels", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website at www.spspanels.com.au or contact us.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect the following personal information:
- Your name and contact details (email address, phone number)
- Information about your vehicle and the services you require
- Messages and enquiries you send us via our contact form
- Technical data: IP address, browser type, pages visited (via server logs)
We do not collect payment information on this website.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes or information
- Communicate with you about your restoration project
- Improve our website and services
- Comply with legal and regulatory requirements
We will not use your personal information for direct marketing without your express consent.
4. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our website uses HTTPS encryption. Access to stored enquiry data is restricted to authorised personnel.
We retain contact enquiry data for a period reasonably necessary to manage your enquiry and any resulting business relationship, and then securely delete it.
5. Disclosure of Your Information
We do not sell, trade or rent your personal information to third parties. We may disclose your information to:
- Our service providers who assist us in operating the website (e.g., hosting providers), who are bound by confidentiality obligations
- Regulatory or law enforcement authorities where required by law
6. Cookies and Tracking
Our website may use session cookies for basic functionality. We do not use advertising or third-party tracking cookies. Server logs may record your IP address and pages visited for security and analytics purposes.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., Facebook, Google Maps). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
8. Access and Correction
You have the right to request access to and correction of your personal information held by us. To make such a request, please contact us at spspanels@gmail.com.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at spspanels@gmail.com. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The current version will always be available at this page.
11. Contact Us
S.P.S Panels Pty Ltd141B Marshalltown Road, Grovedale VIC 3216
0423 812 796
spspanels@gmail.com